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Privacy and security
Your Data is Protected

Privacy Policy

Last updated: February 12, 2026

256-bit SSL Encryption
PCI DSS Compliant
GDPR Ready
Never Sell Data

TripNovac Store ("we," "us," or "our"), operated by Alpha Libra LLC, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect information you provide directly, including:

Name, email address, and phone number
Shipping and billing address
Payment info (processed by Stripe)
Order history and preferences
Communications with support

2. How We Use Your Information

Processing and fulfilling orders
Order confirmations & shipping updates
Providing customer support
Improving products and services
Promotional emails (opt-in)
Fraud prevention & security

3. Data Sharing

We do not sell your personal information. Ever.

We share data only with trusted partners:

Stripe

Payment processing

Shipping carriers

Order delivery

SendGrid

Transactional emails

Analytics

Service improvement

4. Data Security

We use 256-bit SSL encryption for all data transmission. Payment processing is PCI DSS compliant through Stripe. We implement industry-standard security measures to protect your data.

5. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Opt out of marketing
Data portability

6. Cookies

We use essential cookies for site functionality (cart, authentication) and analytics cookies (PostHog) to understand usage patterns. You can manage cookie preferences in your browser settings.

7. Contact Us

Alpha Libra LLC

New Jersey, USA

support@tripnovac.com • info@alphalibrallc.com

Contact Us